How the University of New Hampshire Improved Retention for At-Risk Students by 25 Percentage Points
The University of New Hampshire reimagined academic support by partnering with Knack to offer flexible, peer-led tutoring across all courses. The initiative drove a 25-point increase in retention for students flagged in multiple courses and a 15-point gain for first-generation students with early alerts—all without reducing engagement with on-campus services. By expanding access and meeting students where they are, UNH built a scalable model that strengthens both equity and outcomes.