Knack Tutoring Case Study

How Kennesaw State University's Coles College of Business Virtualized Peer Tutoring on an Urban Campus

Learn how KSU pivoted existing tutoring during a pandemic to support students of all walks of life while also improving DFWI rates for business school courses.

Refocusing on Student Success with Knack

In Fall 2021, KSU's Coles College of Business launched a limited Knack program to support 11 business school courses. In Fall 2022, they expanded to support all 34 business school courses and saw immense growth in their program's capabilities.

Some highlights:

  • 3,000+ hours of peer tutoring delivered by Spring 2023

  • 38% of sessions took place outside of the traditional M-F, 9:00am-5:00pm model
  • 67% of tutoring sessions took place virtually

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See how KSU Did It

“We realized that when students struggle in their courses they’re often times embarrassed and they shy away from seeking help in this huge public tutoring center environment.”

– Dr. Mona Sinha,  Associate Dean of Undergraduate Programs for KSU’s Coles College of Business

Improving DFWI Rates at KSU

Making an Impact on Tutors

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